Shipping policy

At Simply Beau, we strive to make sure your pet supplies are delivered quickly and in excellent condition. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.

 

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During peak seasons or sales, processing times may be slightly longer.

 

2. Shipping Rates & Methods

  • Shipping cost is £3.50

  • We currently only ship within the United Kingdom

  • We currently only offer the following shipping option:

    • Standard Shipping: 3–5 business days

Free shipping may be available on orders over £40, before taxes and after discounts.

 

3. Shipping Locations

  • We currently only deliver within the United Kingdom.

 

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • Tracking updates may take up to 24 hours to appear.

 

5. Delivery Issues

  • Simply Beau is not responsible for delays caused by carriers, weather, or circumstances beyond our control.

  • If your package is lost, stolen, or damaged during transit, please contact us within 7 days of the estimated delivery date so we can assist you.

 

6. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.

  • Simply Beau is not responsible for packages delivered to the wrong address due to incorrect or incomplete information provided at checkout.

 

7. Questions

If you have any questions about your order or shipping, please contact us at:

Simply Beau 
Email: simply-beau@outlook.com

 

Revised: October 2025