Terms of service

Welcome to Simply Beau. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms. Please read them carefully.

 

1. About Us

Mister Beau is a UK-based pet supplies company.

 

2. Eligibility

To purchase from Simply Beau, you must:

  • Be at least 18 years old.

  • Provide accurate and complete information when placing an order.

 

3. Orders & Contract

  • When you place an order, you will receive an email acknowledging receipt. This does not constitute acceptance.

  • A contract is formed only when we confirm dispatch of your order.

  • We reserve the right to refuse or cancel orders for reasons such as product unavailability, pricing errors, or suspected fraud.

 

4. Prices & Payment

  • All prices are listed in GBP (£) and include VAT (where applicable).

  • Payment must be made in full at checkout using accepted payment methods.

  • We reserve the right to change prices at any time but confirmed orders will not be affected.

 

5. Shipping & Delivery

  • Delivery times are estimates only and not guaranteed.

  • Risk of loss passes to you once the goods are delivered.

  • For full details, please see our Shipping Policy.

 

6. Returns & Refunds

  • You have the right to cancel your order within 14 days of receiving the goods under the Consumer Contracts Regulations 2013.

  • Returned items must be unused, and in their original packaging/condition.

  • Some items (e.g., perishable or hygiene-sensitive products) cannot be returned unless faulty.

  • Refunds will be processed within 14 days of receiving returned items.

  • For details, see our Returns & Refunds Policy.

 

7. Product Information

  • We make every effort to ensure product descriptions, images, and details are accurate. However, slight variations may occur.

  • Packaging may differ from images shown on the website.

 

8. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from use of our products or website.

  • Our liability for any claim related to a product is limited to the purchase price paid.

  • Nothing in these Terms excludes liability for death, personal injury, or fraud caused by our negligence, as required by law.

 

9. Intellectual Property

  • All content on the Simply Beau website (text, images, logos, designs, etc.) is our property or licensed to us.

  • You may not copy, reproduce, or use our content without prior written consent.

 

10. Privacy & Data Protection

Your personal information is collected and processed in accordance with our Privacy Policy and in compliance with UK GDPR and the Data Protection Act 2018.

 

11. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

12. Changes to Terms

We may update these Terms from time to time. 

 

13. Contact Us

If you have any questions about these Terms, please contact us at:

Simply Beau 
Email: simply-beau@outlook.com

 

Revised: October 2025